Request information and complaints

As a professional trade association, we value all feedback in relation to our members, the services they provide and the value provided by our website. Please feel free to provide feedback or ask a question through our online forms.

Ask A Question

Got a question about plumbing, drainage or gasfitting? Fill in your details and your question, and we will endeavour to provide you with the most appropriate answer.


"So you want to be a Plumber?"

If you are interested in Plumbing as a career, call the office on 02 6112 8630 or email to find out more.

The Association can promote your Name and Resume * through its Membership base as well as giving you other helpful tips on gaining your apprenticeship.

Call us today.

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General Feedback

We all love constructive feedback. Tell us about your recent plumbing experience; the ease of using our website; or whatever else is on your mind in relation to the plumbing trade. Alternatively, why not let your plumber know what a great job they have just done for you through our feedback page.

Got a Question or Feedback? Contact Us


Complaints and Disputes with Members 

We understand that complaints and disputes can arise from time-to-time. All complaints against member plumbers are taken seriously and Master Plumbers ACT will attempt to mediate between the parties.  If you wish to lodge a complaint against a member plumber, please click the Consumer Complaint Guideline.

Consumer Complaint Guideline



Complaints and Disputes with Non-Members

If your complaint or dispute is with a plumber who is not a member of Master Plumbers ACT, we recommend that you either call: